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Perception gapsFull briefing

Parents say they love schools where kids can't read

The longer form of the briefing for this story: the original thesis, the supporting findings the data team flagged, and the reporting directions a journalist could follow. For the short version and the data analysis, see the main story page.

Thesis

Ten NYC schools have 99%+ parent-satisfaction scores AND elementary academic composites below 30%. This isn't malicious deception — it's parents prioritizing things outcomes don't measure (community, safety, teacher relationships) over things they don't see (test scores). The gap deserves journalism.

Supporting findings

  • Top examples (2023-24):
  • PS 57 Crescent (Bronx): parent sat 100%, ES composite 10.1%, proclivity decile 9.
  • PS 42 Claremont (Bronx): 100% / 13.9% / decile 10.
  • PS 272 Curtis Estabrook (Brooklyn): 100% / 17.2% / decile 8.
  • PS 270 Johann DeKalb (Brooklyn): 99.5% / 6.3% / decile 2 — high-proclivity school with collapsed outcomes AND happy parents.
  • Mosaic Preparatory Academy (Manhattan): 99% / 12.6% / decile 9.
  • These schools serve overwhelmingly low-income / immigrant communities where parent options may be limited and trust in teachers is high regardless of measurable academic results.
  • Conversely, parents at high-performing white-majority schools sometimes report LOWER satisfaction — performance-anxious culture even when outcomes are strong.
  • Look at survey response rate by school — low response can inflate satisfaction (only most-engaged answer).
  • This is the 'happy talk vs. hard outcomes' problem: how should parents weigh community vs. measurable outcomes?
  • Cross-reference with attendance: high parent satisfaction + low outcome schools often have moderate-to-high chronic absenteeism — parents aren't sending the kids consistently either.

Reporting directions

  • Survey parents at 3 of the top mismatched schools about why they're satisfied.
  • Interview principals on how they reconcile community love vs. low test scores.
  • Compare to charter schools where parent satisfaction is usually high AND scores are pushed.
  • Frame: 'Parent satisfaction is real and valid. But it's not a substitute for outcome data — and outcome data isn't a substitute for it.'

See the data analysis →