Parents say they love schools where kids can't read
The question
Does parent satisfaction with a school predict how well its students actually score?
Across 779 New York City schools that have both measures available, parents' reported satisfaction on the city's annual school survey and the overall elementary-school score correlate at 0.11 — close to zero. Twenty schools post parent satisfaction at or above 98% while their academic score sits below 30%. At several, chronic absenteeism runs 40 to 75%: parents report satisfaction, students aren't reliably attending, and the small group who do attend and test score below proficient. The two measures aren't wrong — they measure different things. Parent satisfaction does a poor job of predicting test outcomes.
Data analysis
Investigation run 2026-05-25.
TL;DR
Parent satisfaction on the New York City School Survey and the overall elementary-school score correlate at 0.11 across 779 schools — essentially uncorrelated. Twenty New York City schools post parent satisfaction at or above 98% while their academic score sits under 30%. Most of those are in higher-need challenge groups (8-10), but several are in the middle of the range (challenge groups 2-7). At many of these schools, chronic absenteeism is 40-75%: parents report satisfaction, students aren't reliably attending school.
The 20 schools with the largest gap
Schools with parent satisfaction at or above 98% and an overall elementary-school score below 30% (2023-24). Mosaic Preparatory Academy is one of the more striking combinations: 99% parent satisfaction, 13% overall academic score, 73% chronic absenteeism. About three-quarters of students are chronically absent, most who attend score below proficient, and the parents who completed the survey report being satisfied. The measures don't contradict each other — they're tracking different aspects of the parent-school relationship.
| School | Borough | Challenge group | Satisfaction % | Overall score | Chronic absenteeism % |
|---|---|---|---|---|---|
| PS 057 Crescent | Bronx | 9 | 100 | 10 | 45 |
| PS 042 Claremont | Bronx | 10 | 100 | 14 | 35 |
| PS 272 Curtis Estabrook | Brooklyn | 8 | 100 | 17 | 49 |
| PS 183 Dr. Richard R. Green | Queens | 9 | 100 | 26 | 66 |
| PS 202 Ernest S. Jenkyns | Brooklyn | 9 | 100 | 27 | 65 |
| Matilda Avenue School | Bronx | 6 | 100 | 27 | 40 |
| PS 270 Johann DeKalb | Brooklyn | 2 | 99.5 | 6 | 61 |
| Mosaic Preparatory Academy | Manhattan | 9 | 99 | 13 | 73 |
| PS 018 Park Terrace | Manhattan | 10 | 99 | 14 | 42 |
| PS 046 Edward C. Blum | Brooklyn | 6 | 99 | 15 | 74 |
Citywide pattern
Across all 779 NYC schools with both metrics in 2023-24, Pearson r between parent satisfaction and elementary academic composite is 0.11. R² = 0.012. This means parent satisfaction explains roughly 1% of school-to-school variation in academic outcomes. It is a near-useless predictor of academic results.
But that's not the same as saying parent satisfaction is useless. It's measuring something — community, relationships, school environment, trust. It's just not measuring "is my kid learning math?"
What this means
Three plausible explanations, not mutually exclusive:
1. Comparison set differs. Parents at higher-need schools may be comparing the school to alternatives they expect could be worse (closure, relocation, less-warm administration). Their satisfaction is real but contextual.
2. Survey response selection. Only the most-engaged parents respond. Parents whose kids aren't doing well may not be on PTA lists or engaging with surveys. Satisfaction is biased upward by who fills the form.
3. Different priorities. Parents may prioritize warmth, safety, communication, and continuity over test scores. A satisfied parent is using a different measure than the test-score metric does.
All three are partly supported. The takeaway is operational: parent satisfaction and academic outcomes are nearly orthogonal in this data (r=0.11). They measure different things, and one cannot stand in for the other.
The chronic absenteeism contrast
At schools with 99%+ parent satisfaction and <30% academic composite, chronic absenteeism ranges 35% to 74%. Median: 50%.
The juxtaposition is the part of the data worth chewing on. Parents in the survey report satisfaction with the school. At the same time, half or more of students are chronically absent — well above attendance levels associated with on-grade academic progress. The two findings can both be true; they describe different aspects of the parent-school relationship.
Reporter angle: parents at these schools report high satisfaction with the institution; attendance patterns suggest that satisfaction does not always translate into daily attendance, for whatever combination of family circumstances and norms applies.
Caveats
Survey response rates per school aren't broken out in our DB — we know n_respondents per question, but the comparison to total parent population would require extra work. The 'survey response selection' theory is hypothesis only.
What's next
Worth a 1500-word piece for Chalkbeat or NY Focus. Especially the chronic-absenteeism / parent-satisfaction juxtaposition.
Methodology & replication recipe — the data sources, queries, and steps behind this analysis.
More on perception gaps
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- How much do peer-group rankings change when you change the peer-group definition?
- How much data does NYC suppress, and what does it hide?
- How much of school outcomes is just demographic composition?
- School-bus satisfaction is a transit-equity story