Loading…
Delays or problems with customer service - In the past 12 months, did you (and/or your spouse/partner) experience any of the following on your bank account or credit card?
Customer service problems with bank or credit card · Asked in 1 wave, 2020 · 11,648 responses · weighted estimates computed from individual responses
| Group | No | Yes | n | MoE | |
|---|---|---|---|---|---|
| All respondents | 92% | 8% | 11648 | ±1.0 | |
| White | 94% | 6% | 8125 | ±1 | |
| Black | 90% | 10% | 1158 | ±3 | |
| Hispanic | 90% | 10% | 1423 | ±3 | |
| Asian | 89% | 11% | 494 | ±5 | |
| Other | 86% | 14% | 448 | ±6 |
SHED 2020 · US adults 18+. Shares of people who gave an answer. n is unweighted; ± is the 95% margin of error at 50% from the weighted effective sample. Groups with an effective sample under 50 are grayed; under 20, hidden.
| Poll | Field dates | Mode | Respondents | Responses |
|---|---|---|---|---|
| SHED 2020 | 2020-11-01 to 2020-11-30 | web | 11,648 | 11,648 |