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[By phone, by going to the bank, or via the bank's website or app] Did you contact your bank about this problem?
Contacted bank about problem by phone, in person, or online · Asked in 1 wave, 2018 · 1,357 responses · weighted estimates computed from individual responses
| Group | No | Yes | n | MoE | |
|---|---|---|---|---|---|
| All respondents | 38% | 62% | 1357 | ±3 | |
| Lower income | 35% | 65% | 643 | ±5 | |
| Middle income | 36% | 64% | 364 | ±6 | |
| Upper income | 42% | 58% | 350 | ±6 |
SHED 2018 · US adults 18+. Shares of people who gave an answer. n is unweighted; ± is the 95% margin of error at 50% from the weighted effective sample. Groups with an effective sample under 50 are grayed; under 20, hidden.
| Poll | Field dates | Mode | Respondents | Responses |
|---|---|---|---|---|
| SHED 2018 | 2018-10-01 to 2018-11-30 | web | 11,316 | 1,357 |